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Temporary
*We will keep you on the register for 12 months, after this time if we can support you in any other way please let us know.
All communication and bills from us will go to your contact not you.
As we supply essential services, we need to keep records of customers who may require additional help and we will use your personal and health information to assist us to plan support and provide services based on the needs you have indicated.
This may be in how you receive your bills or for help during an event that affects the provision of your water supply and/or sewerage services. We do this as it is in the public interest for us to be able to help people who need it most. We will check with you from time to time whether you still want us to keep this information to use for these reasons but you can opt-out at any time by contacting us at optout@wessexwater.co.uk. If you have chosen a nominee who has agreed to act on your behalf such information will be shared with them. Full details about your rights and how we use your personal information for priority services purposes is available on our privacy notice at https://www.wessexwater.co.uk/privacy-policy
