How did we handle your written enquiry or complaint?

We want to provide great customer service. To help us monitor and improve our performance, please answer the questions below.

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Your details

To find the address of your property, enter your postcode then click 'Search' or enter it manually.

Your feedback

Please tell us about your overall experience of us and rate how satisfied you were with the following, with one star being very dissatisfied and five being very satisfied.

If you could choose your water or sewerage provider, how likely would you be to recommend us (with 0 being extremely unlikely and 10 being extremely likely)?

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