Send us a meter reading

We normally read your meter every six months as long as we can gain access to it.

If you want to send us a meter reading you can do this using the form below. As well as your personal details you will need:

If you want to submit a meter reading because you are moving, please use our moving form

If you are a business or non household customer, please contact your retailer. Their contact details will be on your most recent water bill

Your detailsStep 1 of 3

Title

Other

First name

Surname

Email address

Confirm email address

Preferred contact number i

Alternative contact number

Customer reference number i

To find your address enter your postcode and then click 'Search' or enter your address manually.

Postcode lookup

Postcode results

Property name / number

Street

Town / city

Postcode

Meter detailsStep 2 of 3

Meter serial number i

Meter reading i

Date of reading

You are submitting a reading:

Would you like to submit another reading?

Yes

Additional informationStep 3 of 3

If you have more information which may help us process your meter reading please tell us here.

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